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How to View In-App Notifications

  1. Look for an unread badge on the Notification Bell icon in the navigation bar. The badge shows the total number of unread notifications. A count above 9 displays as 9+. In-app notifications panel

  2. Select the Notification Bell. The notification panel slides open from the right side showing your notification list with filter tabs: All, Payments, Leases, Maintenance, and Messages. [SCREENSHOT NEEDED HERE]

  3. Review the notification list. Each notification shows a category colour icon (green for Payment, amber for Maintenance, blue for Lease, purple for Message), a title, a body preview, and a relative timestamp (for example, “2 hours ago”). Unread notifications have a visual indicator.

  4. Select a notification to open the relevant page. If the notification is unread, it is marked as read automatically.

  5. Use the filter tabs at the top of the notification panel to show only notifications from a specific category. The list updates to display matching notifications only.

  6. Scroll down to load older notifications. More notifications load automatically as you reach the bottom of the list. [SCREENSHOT NEEDED HERE]


What to expect

You can view, filter, and navigate from your in-app notifications. An email version of the same notification arrives within a few minutes.


Need help?

Symptom Cause Fix
No notifications appear No notifiable events have occurred Notifications appear when events trigger them.
Badge count is incorrect Notifications marked read by another session Refresh the page or reopen the notification panel.
Email not received Email delivery delay or spam filter Check your spam folder. Allow a few minutes for delivery.