How to View In-App Notifications
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Look for an unread badge on the Notification Bell icon in the navigation bar. The badge shows the total number of unread notifications. A count above 9 displays as 9+.

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Select the Notification Bell. The notification panel slides open from the right side showing your notification list with filter tabs: All, Payments, Leases, Maintenance, and Messages. [SCREENSHOT NEEDED HERE]
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Review the notification list. Each notification shows a category colour icon (green for Payment, amber for Maintenance, blue for Lease, purple for Message), a title, a body preview, and a relative timestamp (for example, “2 hours ago”). Unread notifications have a visual indicator.
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Select a notification to open the relevant page. If the notification is unread, it is marked as read automatically.
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Use the filter tabs at the top of the notification panel to show only notifications from a specific category. The list updates to display matching notifications only.
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Scroll down to load older notifications. More notifications load automatically as you reach the bottom of the list. [SCREENSHOT NEEDED HERE]
What to expect
You can view, filter, and navigate from your in-app notifications. An email version of the same notification arrives within a few minutes.
Need help?
| Symptom | Cause | Fix |
|---|---|---|
| No notifications appear | No notifiable events have occurred | Notifications appear when events trigger them. |
| Badge count is incorrect | Notifications marked read by another session | Refresh the page or reopen the notification panel. |
| Email not received | Email delivery delay or spam filter | Check your spam folder. Allow a few minutes for delivery. |
