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Watch the walkthrough, or follow the written steps below.

How to Manage Notification Preferences

  1. In the sidebar, select Settings.
  2. Property managers: select the Notifications tab. Tenants: scroll to the Notifications section on the same page. The Notifications tab with the Channels and What you’re notified about cards
  3. In the Channels card, switch Email or Push off to silence that channel for everything.
  4. In the What you’re notified about card, switch off any topic you do not want, such as Rent reminders or Messages.

    ⚠️ Heads up: Urgent maintenance is always on. Its switch is locked and you cannot turn it off.

  5. To pause alerts overnight, switch on Enable quiet hours, then set From, To and Timezone.

    ⚠️ Heads up: Emergencies, such as urgent maintenance and failed rent, still come through during quiet hours.

  6. Select Save preferences.

What to expect

Propurti shows “Notification preferences saved”. You stop receiving the topics and channels you switched off.


Need help?

Symptom Cause Fix
You cannot switch Urgent maintenance off Propurti keeps emergency alerts on No action. Emergency alerts always reach you
Your changes are gone after you leave the page You did not select Save preferences Repeat the changes and select Save preferences
“Couldn’t save your preferences” Propurti could not save the change Select Save preferences again
You cannot find Notifications in Settings Landlord accounts have only security settings No notification settings are available for landlords