How to Manage Notification Preferences

Navigate to Settings from the dashboard navigation. Locate the Notification Preferences section.
Review your notification categories. The categories shown depend on your role:
- Property Manager: Applications, Leasing, Renewal & Termination, Tenants, Maintenance, Payments, Inspections, Messages, Properties
- Landlord: Financial, Leasing, Renewal & Termination, Maintenance, Inspections, Messages, Properties
- Tenant: Payments, Maintenance, Lease, and other relevant categories
To disable a notification type, turn off its toggle switch.

⚠️ Heads up: Some notification types are locked and cannot be disabled (for example, emergency maintenance and lease termination notifications). Locked items show a disabled toggle.
Select Save to persist your preferences.
After saving, a success message confirms your preferences were updated. Notifications for disabled types will no longer appear.

What to expect

Your notification preferences are saved. Triggering a disabled notification type does not produce a notification. Locked notification types remain enabled regardless of your settings.

Need help?

Symptom	Cause	Fix
Toggle cannot be turned off	The notification type is locked	Locked notifications cannot be disabled.
Preferences not saved	Network issue or session expired	Select Save again. If the issue persists, refresh and retry.
Still receiving disabled notifications	Preferences not synced	Allow a moment for preferences to take effect. Check again after a new event is triggered.