How to Manage Notification Preferences
- In the sidebar, select Settings.
- Property managers: select the Notifications tab. Tenants: scroll to the Notifications section on the same page.

- In the Channels card, switch Email or Push off to silence that channel for everything.
- In the What you’re notified about card, switch off any topic you do not want, such as Rent reminders or Messages.
⚠️ Heads up: Urgent maintenance is always on. Its switch is locked and you cannot turn it off.
- To pause alerts overnight, switch on Enable quiet hours, then set From, To and Timezone.
⚠️ Heads up: Emergencies, such as urgent maintenance and failed rent, still come through during quiet hours.
- Select Save preferences.
What to expect
Propurti shows “Notification preferences saved”. You stop receiving the topics and channels you switched off.
Need help?
| Symptom | Cause | Fix |
|---|---|---|
| You cannot switch Urgent maintenance off | Propurti keeps emergency alerts on | No action. Emergency alerts always reach you |
| Your changes are gone after you leave the page | You did not select Save preferences | Repeat the changes and select Save preferences |
| “Couldn’t save your preferences” | Propurti could not save the change | Select Save preferences again |
| You cannot find Notifications in Settings | Landlord accounts have only security settings | No notification settings are available for landlords |
