How the Platform Handles Repeated Failed Login Attempts

Navigate to the Sign in page.
Enter a valid email address and a wrong password, then select Sign in. Repeat this 5 or more times.

⚠️ Heads up: The system enforces a rate limit of 5 sign-in requests per minute. Exceeding this limit returns a “too many requests” response. You must wait before trying again.

Account locked after failed login attempts

Check the error message displayed after repeated failures.

What to expect

After exceeding the rate limit, the system returns an HTTP 429 (Too Many Requests) response. You are temporarily blocked from further sign-in attempts. The error message does not confirm whether the email address exists, preventing user enumeration.

Need help?

Symptom	Cause	Fix
“Too many requests” error	You exceeded the 5 requests per minute rate limit	Wait at least one minute before attempting to sign in again.
Error message is generic	The system intentionally does not reveal whether the email exists	Use the Forgot Password link if you need to reset your password.