How to Set Your Password After Receiving an Invitation
-
Open the invitation email from your property manager and select Set up your account. The Complete your account page opens.
-
Check your email address. The page fills it in, and you cannot change it.
-
In Password, enter a password of at least 10 characters. The field shows the hint “At least 10 characters”.
-
In Confirm password, enter the same password again.
-
Select Create account.
What to expect
Propurti opens the sign-in page. Sign in with your email address and your new password. You land on your dashboard.
⚠️ Heads up: Invitation links work once and expire after 7 days. If the link no longer works, select Send me a new one on the page, or ask your property manager to resend the invitation.
Need help?
| Symptom | Cause | Fix |
|---|---|---|
| The page says the link expired | The link is old or you already used it | Select Send me a new one, or ask your property manager to resend the invitation |
| Create account is unavailable | The password has fewer than 10 characters, or the two passwords differ | Enter a matching password of at least 10 characters |
