How to Link a Bank Account and Pay Rent

In the sidebar, select Payments.
Select the Bank accounts tab. The Linked bank accounts list shows your accounts, or “No bank accounts linked yet.”
Select Link a bank account (Link another bank if you already have one). A secure window from Plaid opens. Follow its prompts to choose your bank and sign in.

⚠️ Heads up: Sign in with your own bank details. Propurti never shows your bank password.
Go back to the top of the Payments page and select Pay rent. The Pay rent page shows Amount due and the due date.
If the page offers several methods, choose one under Payment method. Follow the prompts for that method.

⚠️ Heads up: If your property manager has not set up a payment method, the page shows “Your property manager hasn’t set up a payment method yet. Message them to arrange payment.” You cannot pay until they do.

What to expect

After the bank connects, a message says “Bank linked” and the account appears in Linked bank accounts. Rent you pay appears on the Payments tab.

Need help?

Symptom	Cause	Fix
“Couldn’t link your bank” or “Couldn’t start bank linking”	The bank connection failed or did not start	Nothing is added to your account. Select the link button again. If it fails again, try later or ask your property manager.
“Your property manager hasn’t set up a payment method yet.”	The property manager has not turned on a way to pay	Select Message on your dashboard and ask them to set one up.
“Your property manager is still finishing their payment setup”	Their payment setup is incomplete	Wait. Propurti has told them.
“The primary tenant handles rent payments”	You are a co-tenant on the lease	Ask the primary tenant to pay.