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Watch the walkthrough, or follow the written steps below.

How to Accept a Lease Renewal Proposal

  1. In the sidebar, select Lease, then select your lease card to open the Your lease page.

  2. Scroll to the Lease renewal card.

    The Lease renewal card on the Your lease page, before any renewal exists

  3. Check the status badge and the offer. The offer lists the Rent per month and the Term dates. The card says “It’s your turn to respond.” when your property manager is waiting on you.

    ⚠️ Heads up: Accept appears only when your property manager made the latest offer. If you made the latest offer, the card says “Awaiting your property manager.” and shows no Accept button.

  4. Select Accept.


What to expect

The badge changes to “Accepted — pending execution”. After the renewal is complete, the badge reads “Renewal complete”, a new lease is created and both parties are prompted to sign it.


Need help?

Symptom Cause Fix
The card shows Request renewal and no offer No renewal conversation exists yet Wait for your property manager’s offer. You can send Request renewal yourself only when your lease ends in 30 days or fewer.
“Renewal opens 30 days before your lease ends” Your lease has more than 30 days left Come back within 30 days of the end date.
No Accept button, but an offer is listed You made the latest offer Wait for your property manager to respond.
Badge reads Declined or Expired The renewal conversation ended Ask your property manager to start a new renewal.