How to Send a Lease for Signature
Create the lease first (see How to Create a Lease). A lease you have not yet sent is a draft.
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In the sidebar, select Leasing, then select the Drafts tab.
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Find the draft lease and select Open on its row.
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Select Send for signature.
⚠️ Heads up: This button appears only on a draft lease (or on a renewal lease that waits for signatures, where it reads Send renewal). If the lease is already out for signature, you cannot send it again.
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In the Send for signature window, check the Document. Propurti picks the lease template for the property’s province and fills it with the lease details.
⚠️ Heads up: If you see “No lease template is configured for this property’s province, so it can’t be sent yet.”, select Go to Templates and set up a lease template first. If you see “{n} fields aren’t mapped and will arrive blank”, configure those fields in Documents, then Templates, before you send.
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Check the Signers. Each signer needs an email address. Select Add signer to add another person. You cannot remove the primary tenant.
⚠️ Heads up: Send for signature stays disabled while a signer shows “Email required” or “Duplicate email”. Fix those rows first.
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Enter a Message to signers if you want one. It is optional.
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Select Send for signature.
What to expect
A confirmation reads “Lease sent for signature”. The lease moves from Drafts to Pending. Each signer gets a secure email link and signs in order. Every signer has 24 hours, starting when it is their turn.
Need help?
| Symptom | Cause | Fix |
|---|---|---|
| Send for signature does not appear | The lease is not a draft | Open the lease and check its status. A lease already out for signature cannot be sent again |
| “This lease isn’t ready to send.” | The lease has no tenant or is missing required details | Open the lease, select Edit, complete the details, then try again |
| “No lease template is configured for this property’s province, so it can’t be sent yet.” | You have no lease template for that province | Select Go to Templates and upload and set up one |
| “Couldn’t send for signature” (or a similar message) after you select Send | The signing service could not accept the lease | The lease stays a draft and nothing goes out. Wait a few minutes, open the lease and try again. If it keeps failing, contact support |
