How to Configure Payment Settings

1. In the sidebar, expand Financials and select Payment Settings.

2. The Payment Settings page shows four payment methods you can enable and configure:

   Method	Description
   Stripe	Accept credit/debit card and bank payments online. Requires connecting your Stripe account.
   Plaid	Tenants pay directly from their linked bank account via ACH. Processed automatically by the platform.
   e-Transfer	Tenants send Interac e-Transfer to your email. You confirm receipt manually.
   Cheque	Tenants give you post-dated cheques at lease signing — one for each rent period. You mark each month paid here after depositing.

3. Toggle the switch next to each payment method to enable or disable it.

⚠️ Heads up: If you enable Stripe without having connected a Stripe account, a Connect Stripe account prompt appears below the toggle. You must complete Stripe Connect onboarding before tenants can pay via Stripe.

4. To make a payment method the default for new tenants, select Set default next to an enabled method. A Default badge appears on the chosen method.

💡 Note: The default payment method is shown to tenants during lease onboarding. Tenants can still use other enabled methods if available.

5. For e-Transfer, after enabling, enter the email address where tenants should send Interac e-Transfers. You can edit this at any time by selecting Edit e-Transfer details below the toggle.

6. For Stripe, once connected, a Stripe Connected badge confirms the integration is active. If you see Setup Incomplete or Verifying…, follow the on-screen prompts to complete Stripe Connect onboarding.

What to expect

Enabled payment methods are available to tenants during rent payment. The default method is pre-selected. e-Transfer recipients receive Interac payments at the configured email. Stripe payments process automatically. Cheque tracking shows each month’s deposit status.

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