How to Invite an Existing Propurti User as a Landlord
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Navigate to the Owners page.
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Select Invite Landlord. [SCREENSHOT NEEDED HERE]
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Enter the email address of the existing Propurti user in the Email field.
⚠️ Heads up: You must enter a valid email format. The system validates the email before sending the invitation.
- Select Send Invitation.
[SCREENSHOT NEEDED HERE]
What to expect
No duplicate account is created. An invitation email is sent to the existing user with accept and decline links. The user is prompted to accept the connection when they next sign in. The invitation expires after 7 days.
Need help?
| Symptom | Cause | Fix |
|---|---|---|
| Invitation not received | Email delivery delay or spam filter | Ask the recipient to check their spam folder. Resend the invitation if needed. |
| “Conflict” error when sending | An active or pending connection already exists with this user | Review your existing owner connections. A duplicate connection cannot be created. |