How to Invite an Existing Account
Use this when the landlord already has a Propurti account.
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In the sidebar, select Landlords, then select Invite landlord.
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Enter the landlord’s email address. Below the field, a blue message appears: “Has a Propurti account — they’ll be linked.”
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Enter their first name and last name.
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Select Send invitation.
What to expect
You see “Landlord invited”. Because the account already exists, Propurti connects the landlord to you at once and shows them as Active in your Landlords list. There is no accept or decline step. They receive an email to let them know.
Need help?
| Symptom | Cause | Fix |
|---|---|---|
| The blue “Has a Propurti account” message does not appear | The address does not match an existing account | Check the spelling. If there is no account yet, the landlord receives an invitation to create one |
| You are already connected to this landlord | They are already in your list | Find them under Landlords instead of inviting them again |