How to View and Schedule Inspections
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In the sidebar, select Inspections.
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Read the five cards at the top: Awaiting tenant, Confirmed, In progress, Completed and Overdue.

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Read the All inspections table. The columns are Property, Type, Date, Inspector, Condition and Status.
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Enter a property or inspector name in Search property or inspector… to narrow the list.
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Select the All types filter and choose Move-in, Move-out, Routine or Annual.
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Select the All statuses filter and choose a status, such as Awaiting tenant, Confirmed, In progress, Completed or Overdue.
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Select a row to open the inspection.
⚠️ Heads up: A row with the status Awaiting tenant opens a small dialog instead of the full page. Select Open full details in that dialog to see the whole inspection.
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To book a new inspection, select Schedule inspection at the top right.
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In the Schedule inspection dialog, select a property under Property. If the building has several units, also select a Unit.
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Choose an Inspection type button, then enter the Start date & time and choose a Duration (30, 45, 60, 90 or 120 minutes).
⚠️ Heads up: The start time must be in the future. The dialog shows: “Pick a future time — inspections can’t be scheduled in the past.”
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Select Schedule.
What to expect
The table lists your inspections with their status. If someone lives at the property, the inspection goes to the tenant as a proposal, and the tenant can accept it, turn it down or suggest another time. If the property is vacant, the inspection is confirmed straight away.
Need help?
| Symptom | Cause | Fix |
|---|---|---|
| The page shows No inspections | No inspection has been scheduled, or the filters hide them | Clear the search and filters, or select Schedule inspection. |
| Schedule is disabled | No property chosen, no unit chosen on a multi-unit building, or the start time is empty or in the past | Complete the property, unit and a future start time. |
| An inspection shows Overdue | Its time has passed and it is not finished | Open it and finish it, or schedule a new one. |
