How to Request a Lease Termination

In the sidebar, select Leasing.
Select the active lease you want to end. The lease page opens.
Select Request termination at the top right of the page.

⚠️ Heads up: The button appears only on an Active lease that has no renewal or termination in progress. If you do not see it, finish or cancel the other process first.
In the Request termination dialog, choose a Termination type: Mutual agreement, Non-renewal, Early termination or Eviction.
Enter the Effective date, the day the lease ends.

⚠️ Heads up: Termination type and Effective date are required. The Request termination button stays disabled until both are filled.
If you chose Early termination, enter an Early termination fee if one applies.
If you chose Eviction, choose an Eviction cause: Non-payment of rent, Property damage, Lease violation or Other.

⚠️ Heads up: If you choose Other, enter the reason in Cause details. The button stays disabled until you do.
Select Request termination to send the request. The tenant can accept the terms or counter them.
To follow the request, scroll to the Termination section on the lease page. It shows the status (Requested, Acknowledged, Disputed, Accepted, Executed or Cancelled) and who must respond next.
When the section says Your turn to respond, select Accept terms to agree, or select Counter to propose a new date or fee.
When the status is Accepted, select Execute termination to end the lease.

⚠️ Heads up: Execute termination ends the lease. Check the date and fee before you select it.
To withdraw the request before it ends, select Cancel termination.

What to expect

After you send the request, the tenant is notified and the Termination section appears on the lease page. The lease stays Active while you and the tenant agree the terms. After you select Execute termination, a message says “Termination executed — the lease has ended”.

Need help?

Symptom	Cause	Fix
Request termination is not on the lease page	The lease is not Active, or a renewal or termination is already in progress	Finish or cancel the other process first.
Request termination button in the dialog is disabled	Effective date is empty, or you chose Eviction without an Eviction cause	Fill in the missing field.
Status shows Waiting on the tenant	The tenant has not responded yet	Wait for the tenant to accept or counter.
No Accept terms button	It is not your turn, or the tenant has not replied	Wait until the section says Your turn to respond.