How to Terminate a Lease

Navigate to Leasing and open an active lease. Select Terminate Lease. The termination dialog opens showing the property address and tenant name.
Choose a termination type from the Termination Type dropdown: Natural Expiry, Mutual Agreement, Tenant Break, Landlord Non-Renewal, Owner’s Use, Renovation, Sale, or DV Provision.

⚠️ Heads up: Termination type is required. The form will not submit without it.
Enter the Effective Date for the termination.

⚠️ Heads up: Effective date is required. The form cannot be submitted without it.
Optionally, enter a Notice Date, Outstanding Balance, Early Termination Fee, and Reason Notes.
Select Confirm Termination. The termination record is created and offboarding begins automatically. The dialog closes.
In the offboarding tab, select Calculate Refund. Review the deposit amount, add any deductions, and confirm the net refund.
Select Complete Termination. The lease ends and the property is marked as available.
To cancel the termination before completing, select Cancel Termination. The termination is cancelled and the lease returns to Active.

What to expect

The lease ends and the property is marked as available. The tenant is notified of the termination and deposit outcome.

Symptom	Cause	Fix
Confirm Termination button disabled	Missing termination type or effective date	Ensure both required fields are completed.
Cannot complete termination	Offboarding steps incomplete	Complete all required offboarding steps first.
Lease still shows Active after cancellation	Cancellation processed successfully	Verify the lease status has returned to Active.