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Watch the walkthrough, or follow the written steps below.

How to Choose or Change Your Subscription Plan

  1. In the sidebar, select Billing & AI credits.

  2. Select the Plans tab.

    The Plans tab with Starter, Growth and Pro cards and a Monthly and Annual switch

  3. Select Monthly or Annual to see prices for that billing period. Select Compare plans to see every feature side by side.

    Plan Monthly Annual Doors
    Starter $29/mo + $2/door $290/yr + $20/door 0–20
    Growth $42/mo + $1.30–$2/door $420/yr + $13–$20/door 21–199
    Pro $62/mo + $0.90–$2/door $620/yr + $9–$20/door 200–1,500
    Enterprise Custom Custom 1,500+

    The per-door rate drops as your door count grows. Prices exclude taxes.

  4. Select Choose plan on the plan you want. For Enterprise, select Contact sales instead. The card of your current plan shows Current plan and you cannot select it.

  5. In the Subscribe to dialog, Enter the number of doors in Managed doors. Use the minus and plus buttons if you prefer.

    ⚠️ Heads up: Each plan covers a fixed door range. If you enter fewer than the minimum, the dialog shows “Minimum is N.” (N is the plan’s minimum). Enter a number inside the range to see your total.

  6. Check the total. The dialog shows Base plan, the Doors charge and Total per month (or Total per year).

  7. Read the Subscription Agreement, then select the checkbox I have read and agree to the Subscription Agreement and authorize recurring per-door charges to my payment method.

  8. Select Continue to payment. Propurti opens a Stripe page where you enter your card details and confirm the payment.

    ⚠️ Heads up: Continue to payment stays disabled until you accept the agreement and enter a door count inside the plan’s range.


What to expect

After you pay on Stripe, you return to Billing. The Plan & usage tab shows your plan with an Active badge, your Base fee, Per-door rate and renewal date. To save a card before you pick a plan, select Add a card on the Plan & usage tab. Propurti does not charge you until you pick and confirm a plan.

To move to a bigger or smaller plan later, repeat these steps and choose the other plan. Check the new total in the dialog before you continue.


Need help?

Symptom Cause Fix
Continue to payment is greyed out Agreement not accepted, or door count outside the plan’s range Select the agreement checkbox and enter a door count that fits the plan
Message “Minimum is N.” Your door count is below the plan minimum Enter at least the minimum, or Choose plan on a smaller plan
Plan card shows Current plan It is the plan you already have Choose a different plan to change
You need more than 1,500 doors Above the Pro range Select Contact sales on Enterprise
Card declined on Stripe The card could not be charged Use a different card on the Stripe page and try again
Question about upgrading or downgrading Plan changes use the same Choose plan steps Follow the steps above and pick the new plan