How to Flag and Confirm Property Abandonment

Navigate to Leasing and open the lease. Select the Abandonments tab. If no abandonment has been flagged, the tab shows: “No abandonment has been flagged” with a Flag Abandonment button.
Select Flag Abandonment. A warning appears: “This will flag the lease as suspected abandonment and begin the documentation process for potential tribunal proceedings.” [SCREENSHOT NEEDED HERE]
Optionally, record prior contact attempts. For each entry, enter the Date, choose a Method (Phone, Email, In Person, or Posted Notice), enter Notes, and specify who made the attempt. Select Add Entry to add more.
Select Flag as Abandoned to submit. The property is flagged as SUSPECTED ABANDONMENT. [SCREENSHOT NEEDED HERE]
After flagging, the Abandonments tab shows an amber status badge, the flagged date and time, and a communication log timeline with method-specific icons, notes, and author for each entry. Select Log Contact Attempt to record additional contact attempts.

⚠️ Heads up: Notes and the By field are required for each contact attempt. Entries missing either field are not accepted.
Review the communication log. Each entry displays the method icon (blue for Phone, purple for Email, green for In Person, orange for Posted Notice), date, author, and notes.
When ready to finalise, select Confirm Abandonment. A red warning appears: “This is irreversible. The lease will be terminated, the tenant removed, and the property made available.”

⚠️ Heads up: This action is irreversible. The lease will be terminated, the tenant removed, and the property made available.
Confirm the abandonment. The property is marked as abandoned and the lease is closed. [SCREENSHOT NEEDED HERE]

What to expect

The property is marked as abandoned and the lease is closed. The communication log is preserved for tribunal documentation.

Need help?

Symptom	Cause	Fix
Flag Abandonment button not visible	Abandonment already flagged or lease status prevents it	Verify the lease status.
Log Contact Attempt form rejected	Missing notes or author name	Ensure both Notes and By fields are completed.
Confirm Abandonment not available	Insufficient documentation	Log additional contact attempts before confirming.