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How to Perform Minor Lease Actions

  1. Navigate to the Leasing section of the PM dashboard. Minor lease actions on leasing page

  2. Select an active lease row to open its detail sheet. [SCREENSHOT NEEDED HERE]

  3. Select Send Payment Reminder to notify the tenant of an upcoming or overdue payment.

    ⚠️ Heads up: A payment reminder sends an immediate notification to the tenant. Verify the lease and payment status before sending.

  4. Select the add co-tenant icon (UserPlus) on the active lease detail, then enter the co-tenant’s email address.

    ⚠️ Heads up: Adding a co-tenant grants the co-tenant access to the lease and property information. Confirm the co-tenant’s email is correct before adding.

[SCREENSHOT NEEDED HERE]

  1. Browse the additional lease detail tabs for other minor actions:
    • Lifecycle — View and manage lease lifecycle events
    • Renewal — Handle renewal negotiation
    • Offboarding — Manage tenant offboarding
    • Eviction — Process eviction workflows
    • Security Deposit — Manage deposit status

What to expect

  • The payment reminder notification is sent to the tenant.
  • The co-tenant is added and visible on the lease detail.
  • You can access all lease management functions through the detail tabs.

Need help?

Symptom Cause Fix
Send Payment Reminder does not send a notification The tenant may not have notifications enabled Ask the tenant to check their notification settings
Co-tenant email is rejected The email may not match an existing Propurti account Verify the co-tenant has a verified Propurti account
Lease detail tabs are empty The lease may not have corresponding data Confirm the lease status supports the expected tab content